Getting to Know the Workbench
This page helps you get to grips with the overall layout of the workbench in five minutes: the top bar, the sidebar menu, and the Home dashboard you see after logging in.
Overall Layout
Top Bar
| Element | Description |
|---|---|
| Platform switcher (top left) | Switch between the various workspaces / platform entries you have access to (such as the Support service centre) |
| Search for System SN | Search globally by system SN from anywhere in the portal |
| Server region (e.g. Europe) | The regional server on which your data is currently held |
| 🌐 Language | Switch the interface language |
| 🔔 Notifications | System messages and alarm notifications |
| Avatar | Account details and log out |
Sidebar Menu
| Top-level menu | Sub-menu | Purpose |
|---|---|---|
| Home | — | Organisation operations dashboard (covered below on this page) |
| ESS Systems | — | List, search and details for every energy storage system under your account (3.1 Daily Monitoring) |
| Parallel Systems | — | Setting up and managing parallel systems (one master with multiple slaves) |
| Comms Data | Data Export | Communication data export (4.1) |
| Maintenance | Installation Records / System Fault Lookup / Install New System / EV Chargers / Data Migration / System Information Summary | Installation and maintenance workflows (Chapters 2 and 3) |
| Organization | Overview / Licenses / Members / Devices | Organisation, member and licence management (1.3) |
| Support | Product Resources / Complaints | Product resources and tickets (Complaints takes you to the Online Service Center) |
💡 Tip: The menus vary depending on your role and regional configuration, so always go by what you actually see on screen.
Home Dashboard
After logging in you land on Home by default, which answers three questions: Is everything running as it should? How much has been installed? How much energy has been generated?
Running State
The ring chart breaks down all the systems under your account by status:
| Status | Meaning |
|---|---|
| Normal | Running normally |
| Protection | Protection state (protection logic has been triggered and some functions are suspended) |
| Fault | Fault (needs your attention and action — see 3.3 Maintenance and Troubleshooting) |
| Offline | Offline (communication lost) |
Click a status to jump to the system list filtered by it.
System Data
Cumulative energy data for every system under the organisation: self-consumption rate (Self-Consumption), self-sufficiency rate (Self-Sufficiency), and cumulative energy for Load / Battery / Grid / Solar / Diesel Engine.
Installed Data / Green & Eco
- Battery Capacity: total installed battery capacity
- Installed Power: total installed power
- CO₂ Reduction: total CO₂ savings
System list
Below the dashboard is a simplified system list (SN, status, operating mode, battery / inverter / PV installed capacity, available capacity) with a quick search. For the full set of features, use the ESS Systems menu on the left.
